POS Software Cloud Based Call Center Takeaway Delivery Food Ordering System call or Whatsapp: +44 7722 368470

One-Stop Cloud-Based Point of Sale (POS) System
with Call Center Solution

Food Delivery Call Center Software

Manage peak hour calls with a flexible solution trusted by the world’s largest pizza delivery chains and food delivery apps.

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Automate your delivery orders through a Comprehensive end-to-end Solution.

Take your business to the top of the food chain with the our Restaurant CALL CENTER

Trusted by 5,000 restaurants in 20 countries. Kitchens & Restaurants

Restaurants and hospitality businesses

Staffing & Client Support

Only Pay for What You Use

100% Uptime

Intelligent telemarketing software

Scale Up or Down Easily

We understand Food Delivery Call Center & Food Chain Challenges

You’re not alone. Food delivery business face unique challenges.

Call Center Software That Works for Our Customers

Learn how a national pizza delivery service uses our call center software
to answer 19,600 calls a day with a 95% answer rate.

Increased calls during mealtimes and not enough staff to handle higher than normal call volumes?
Call centers that claim to help with staff shortages but charge per agent, leading to inflated costs?

50% calls to Food delivery and ordering call centers are placed during mealtimes, meaning staffed agents are inundated with hundreds of calls within a very short window of time. Per agent pricing for call center solutions means you’re paying for people to sit idly once the rush is over.

The solution? a unique, robust and flexible call center solution offering cloud-based telemarketing software that ensures you’re only paying for the services you’re using.

Even at its baseline plan, features can handle busy retail shops that require detailed inventory tracking, customer, and employee management even while offline. And because it is cloud-based, you get remote access to your back office and POS, making the best option for store management.

THE GATEWAY TO YOUR SUCCESS IS JUST CLICKS AWAY. THINK NOT. REACT.

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Operate AI-enabled Cloud Call Center from Anywhere

Boost your productivity by using Cloud Call Center solutions. Enable your agents to sync calls in real time from anywhere and provide your customers an unparalled experience

The easiest way for new restaurants to sell, manage, and track. And it’s fully customizable.

Online store seamlessly integrates with in-store inventory.

Join Thousands of Businesses That Rely On Us
Call Center Software Features

Order Frequency

Despite advancements in technology, phone orders are still one of the most frequent forms of order.

Dedicated System

Food businesses can be busy, loud and often rushed, making it difficult to hear phone orders clearly which can lead to order mistakes.

Employee Focus

Instead of rushing to answer the phone, your employees can focus on doing what they do best.

From Anywhere

Have a dedicated environment away from the kitchen. Your call centre could be above your restaurant or on the other side of the world, it’s up to you.

Customer Experience

Improved customer service leads to a greater chance of customer satisfaction.

Customer Database

Callers can still receive the best promos and deals when they provide their personal information.

Complete Solution for your Menu, Extra Toppings etc.

Cloud Based VOIP Caller ID

Complete Caller ID with Customer Name, Address, No and Private Note aswell. Call Waiting, Call Logs, Multiple Callers.

Table Ordering

Keep everyone seated at the table and order using your phone and let them bring everything to you. Not only that, the bar area can often be very busy, so avoid the queues and get your lunch time order in fast to avoid the queue!

Send Payment Links

Pay Request makes it easy to create payment links and send them worldwide with all your customers, accept credit card payments online.

We connect your account to easily send payment links via your own payment page, no coding required and all leading payment methods.

Message Center

Cloud based Kitchen Messages System, Now you send Kitchen Messages through POS Software without wasting Time on Call.

Sales analytics

Access your reports from a smartphone, tablet or computer anytime, anywhere

View revenue, average sale and profit

Track sales trends and react to changes promptly

Determine best-selling items and categories

View complete sales history

Export sales data to the spreadsheets

SMS MARKETING

Connect directly with your contacts using our SMS messages service.

Marketing Automation
Save time and boost performance by automating your segmentation and marketing messages.

Inventory management

Never run out of stock

Track stock levels in real time

Receive automatic low stock alerts

Send orders to suppliers and track stock receipts

Transfer stock between your stores

Print barcode labels

KITCHEN DISPLAY SYSTEM

Orders are categorized into Dine-in, Take Away and Delivery at the POS itself and are displayed in the POS dashboard for the use of the Administrator. This assists in calculating the Dish preparation time, the Kitchen time, and the Customer spent time. This calculation aids in knowing the Average Person Efficiency Cost (APEC) — the ratio between the amount spent and the time spent by an individual in a Restaurant, which serves as a significant determinant for the Restaurant's productivity.

BACK DATED ORDER

Miss your Order? System allows you to add Backdated Sales.

Backdated POS Transactions

Record the backdated sale, change your Processing Date in the lower right hand corner of the screen and record a sales order and invoice in the customer's account.