P roviding Repair Shop Software to grow your business.
Take your business to the top of the Mobile Repair Shop
The Most Complete Repair Shop Software Available.
Trusted by 3,000 Repair Shops in 20 countries.
Welcome to Eweb Solution
Save time and money
CRM, ticketing, invoicing, billing, automated SMS marketing, POS System, inventory, scheduling
Mobile phone repair, inventory management, automated ordering, refurbs, accessories POS, time clock
Bike, Jewelry, Watch, Scuba,
Auto, Camera, Small Engine, Drone, Shoe Repair, IT Pros / MSP
You name it, it’s covered!
With powerful customer management and search you have your entire database instantly available from anywhere. We added the important parts of a CRM and left out all the confusing stuff so your team will ramp up quickly and get to work.
CRM with multiple contacts, notes fields, and more
Estimates, Invoices, and Tickets all in the same place
Email and SMS integrated for easy communication
Referral source tracking and reporting
Summary billing statements
Barcode labels auto-print on creation
Manage and track customer credits
Contact history for emailed invoices and marketing
Stored credit cards for easy billing
The heart and soul of a repair shop is the ticketing system – and we know it. Your tickets will show you exactly what you need, when you need it, from any device including cell phones on the go. The super light weight workflows will gently prompt you to the next task without getting in your way or slowing you down.
Organize by status, problem type, customer
Filter by assigned tech and current ticket status
Track by created date or due date
Color coding for quick view of last updates
Send real-time job notifications
Two way messaging
Add opt-out option
SMS brings features that allow you to connect with yourcustomers better & always keep them updated on their repair jobs.
Real-time notifications Get in touch with your customers instantly with the power of real-time notifications. Any text message you send to your audience will be delivered to them in real-time, allowing you to communicate with them swiftly and efficiently.
Bulk SMS Send messages in bulk with a click of a button. Our bulk SMS feature allows you to send multiple messages out to your customers with a single button click. Your entire audience can be reached instantly for any promotions or messages you would like to push.
Detailed Receipt with your All Repair Details.
Barcode / Label
You can print Barcode / Label for your Job easy to Find.
Avoid stress over keeping an internet connection and stay in business even when offline.You can perform the following actions offline:
Process cash transactions offline
Refunds and discounts
Save and update orders
View order history and details
Taxes and tips
All operations that do not involve a credit card
Have full control over who pays taxes and ensure that you do not violate tax laws with the include/exclude tax feature.
Provide tax exemptions Include tax in price to stay compliant with international markets where this is required Revert tax to put tax back on customer
Optimize receipts for each individual order for better customer service.
Customize the footers for both your customer receipts and customer bills.
Select the receipt language
Add line item or order notes to the receipt. Email and/or print receipts and bills for customers Send receipts to the receipt and/or kitchen printer Specify which items should be printed to each of your kitchen Printers Optionally display customer address and phone number on receipts.
Increase customer retention with discounts and loyalty options in POS.
Provide discounts by dollar amount or percentage Discount by item or the entire order Set which employees will be able to provide discounts.
Easily customize your loyalty rules and settings and enable your customers to redeem points and rewards.
Have more satisfied customers with increased speed of checkouts by quickly editing the attributes of each order to your preference.
Place most popular items at top of category for easier access Limit the number of items displayed in categories for faster performance.
Change the price or quantity of items for specific orders Select one or multiple modifiers for each item (if applied).
Have choice of different order types, including Dine In, Take Out, Drive Thru, and Delivery, or customize your own.
The heart and soul of a repair shop is the ticketing system and we know it. Your tickets will show you exactly what you need and when you need it, from any device.
Have clear insight into your current stock with clarity and transparency. Track inventory down to the ingredient level, so you always know when to replenish.
Ticket Dashboard will help you avoid those frustrating customer calls, because someone hasn't heard from you, and you'll never have to worry about it.
Improve employee accountability by keeping track of tips, daily time clocks and employee actions. Assign employee permissions to increase security.
Increase customer retention and satisfaction by maintaining customer profiles and contact info, for customized service. Enroll customers in a loyalty program to keep them coming back.
Our reporting module has unparalleled power due to the nature of our fully integrated software. Because your Ticketing/Invoicing/CRM/Inventory are all in one place, we can give you an insight that crosses all of these areas.
POS caller ID integration. Taking incorrect customer phone numbers can potentially lead to lost orders. System can check if they are currently in your database or whether you need to add them and if you do, it will automatically fill in their phone number to prevent you typing it in manually!
Use Eweb Repairs Software in any language you prefer. Eweb Repairs allows you to modify and customize any translation.
Another way to prevent mistakes and save time with the Supedian EPOS. Just enter the postcode and our system will lookup a list of addresses. Our system is a true address lookup system, we do not just return the street address and city but the house number/business name too to add a second level of verification to your order taking.
Postcode and Address Finder to search for any address or postal code. Simply type part of the address for a list of suggestions.
View all of your team's work in one calendar so you know exactly who's doing what by when and hit your deadlines every time.
So you have the contact details of your usual customers. A great way of staying in touch with them is to be able to regularly inform them on your special offers. Now, this is possible thanks to the SMS advertising option.
Book a new repair job in simple steps and provide easy workflows for technicians.
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Using labels to keep track of customer items while they are in your care can really help reduce and missing or mixed up items, especially if a customer brings in a bag, box and other accessories. You need to keep track of these.
Eweb Repair Software allows you to create your own range of labels, of different sizes and with different information. Allowing you to tag things quickly and easily.You can add a range of customer and job information onto these labels, and they are printed from the job screen with the click of a button. Almost all leading label printers are covered, including Brother, Dymo and more.
Admin panel has a wealth of functions, such as: inventory management, customizing the menu, prices, and special offers in real time, creating sales reports, and even managing hours worked by staff.
Notes allow your staff to keep everyone else informed on the job in question.
An easy to use interface allows anyone to access the notes to answer any customer enquiries and also to give a historical report on the job.
As well as this, there is the option to add private notes, which are not available for the customer to view when checking the status of the job
Repair Software is a fantastic piece of software which allows repair companies to take control of their business, why would we not offer this perfect solutions worldwide?
Also allows you to choose your region, timezone, date formats, currency and more, to ensure it is fully suited to you, your business, your customers and your country. Repair Software is also multi-lingual. You can choose from a selection of languages already translated for you. We are adding more translations all the time.
You can upload and attach photos to a job using our built in uploader, via a webcam, Dropbox, Google Drive, Microsoft One Drive or just upload an image from your device.Keeping photos can help you document any damage as an item is booked in for repair, as well as helping you report on the job to the customer throughout the process, showing them issues, faults and moreIt is also a great way to store evidence of how an item left you, with every upload being timestamped by Repair Software on upload.
We do full Setup and Support , Quick Support on Live Chat, Whatsapp Support.
24-hour Email and Tutorials
ADVANCE POS SOFTWARE PROVIDERS
POS has been designed for every Retail & Hospitality business with over 17 years of experience we have learned in order to grow we should always take advantage of future tech.
Powerful Epos Software
Easy to setup & use.
Setup and ready to trade within minutes. Epos Software now works offline with almost all POS Windows hardware. Get started with tutorial videos, guides and a 18-hour customer support team.
Start BiuldingMOBILE REPAIR SOFTWARE
EPOS SYSTEM & SOFTWARE WITHOUT INTERNET WITH CALLER ID:
No Internet required to run this software (Internet required once to activate your software)
Electronic Point of Sale Software for Corner shops, Restaurants, Takeaway Shops, Chicken Shops, Bakeries, Pubs, Delivery Shops etc..
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UK : +44 7722 368470
Germany: +49 1521 3791299
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